Hi there, I’m Hany, the Clinic Director at Activate Clinic.
I come from a family of medical professionals – my Mum is a GP and my Dad is a Pharmacist. As I grew up I gained more and more interest in healthcare because it was always something that was discussed in our family.
However, as I got older, I had huge problems with my weight which eventually affected my knees and I had problems with my overall health despite playing sport.
These issues and problems with my Dad’s health made me ask the question:
If we were following all the right advice why wasn’t it working?
As I finished high school, I wasn’t sure what I wanted to do with my life. I wanted to be involved in healthcare but wasn’t sure exactly how. Thankfully, I was accepted to study Exercise Physiology at the University of New South Wales. My love and passion developed over the years as I worked reception at the medical centre and did nursing home deliveries while I was studying.
I started to see more and more gaps in the healthcare industry where patients were not being treated individually and were doing as they were told rather than really developing an understanding for what true health really was.
After I graduated from university, I immediately started working out of my Mum’s medical centre for 3 days per week. I learned a lot in that period and it was great to be able to finally make an impact on real people. There were many struggles during that time, mainly that people were not able to persist with the exercises and advice I was providing.
It reinforced to me that it’s not enough to just tell people what to do, but I needed to be able to show them how to do it.
Then I met Steph…
Hi there, I’m Steph.
I have a very different path to Hany’s for getting to the same place. My mum has been working in the medical field since I was young but family health has been a major interest of mine since my dad was diagnosed with Multiple Sclerosis when I was 13 years old. Since then, I have gotten a first hand look at how his illness has affected virtually every part of his and our lives.
Before I started working full time at Activate Clinic, I was the house coordinator at Ronald McDonald House at Westmead Hospital. I was responsible for helping families whose children were being treated for serious conditions (mostly cancer) at Westmead Children’s Hospital. It was a very tough job but I learned a lot about the emotional responsibility of the healthcare system and that is the perspective that I try to bring daily to my work at Activate Clinic.
Activate Clinic's Story
The clinic was born in 2013, a year after I (Hany) graduated from my degree at uni. Initially, the clinic was limited to using a room within a medical centre before I soon started taking people through a local gym. I wasn’t satisfied with the results I was getting for people, mainly because home exercise programs were not being adhered to, or I was missing small details due to the lack of equipment available.
Really, I would never have decided to take a big leap of faith if it wasn’t for Steph’s encouragement (my brother helped push me too!) It was shortly after Steph and I started dating when we moved to our current location in East Hills, NSW. It was a huge leap and required a huge amount of work, risk and stress but I am so glad that we did it!
In the 3 years since launching the clinic in it’s current form, we have learned so much. We have changed and refined our process to ensure that we are positioning ourselves, and our clients in the best possible way to get the results they are after.
As a result, our clinic now prides itself in:
• Achieving real, measurable results;
• Keeping treatment costs as low as possible;
• Addressing the underlying causes of problems to prevent future recurrence;
• Bringing a fun, positive energy to healthcare.